Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,216 Reviews)
Rating breakdown 87,216 reviews
5 Stars
64,796
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax lies
on February 13, 2026
Posted by: All liars at tax time
from Ohio
We had a simple return, that said was free, yet at the last second, it said we had special business and mortgage extra deductions requiring a mandatory upgrade.
That was bulldookie enough, but they still wanted $40 more to pay our fee with our return?
So, a simple, free return is now $138..........what the heck man?
That was bulldookie enough, but they still wanted $40 more to pay our fee with our return?
So, a simple, free return is now $138..........what the heck man?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 13, 2026
Posted by: pikg9102
from 79 Meadow Lane
Very efficient and easy to use and doesn't take up much time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not hard to use
on February 13, 2026
Posted by: Rindercella61
from Wisconsin
First time using software online so it takes a bit longer. Otherwise, no issues and we're looking forward to receiving our refund!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax has unnecessary price hikes
on February 13, 2026
Posted by: mimi9200
from MD
Adds on features that will take away money from your refund if you cannot pay by yourself. will add these on and lock you into them especially if you use any other features, however, most of what a normal person would need to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is EASY
on February 13, 2026
Posted by: JTUC00
from illinois
Easy to use fast and reliable, i will tell my friends how easy it is to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 13, 2026
Posted by: Vandope
from California
I did it by myself. It was easy. It wants me to write more.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Live and you learn
on February 13, 2026
Posted by: 1095 stress
from 3526 Waterstone Circle
Long day of reseting password. While learning more about my taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm very pleased with the turbo tax format.
on February 13, 2026
Posted by: Miss Muffet
from Oklahoma
I have used Turbo Tax for several years.I have had great experience and successfully filed my taxes,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com