Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax better than by hand.
on February 13, 2026
Posted by: HMurchison
from Tennessee
TurboTax much more complicated vs last year. Did not see my Investments when copied over..
Took twice as long to do TAXES.
Took twice as long to do TAXES.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Always At Heart
on February 13, 2026
Posted by: Niecey J
from Phoenix, AZ
It made it very easy to upload my information, make sure everything is correct and also had helpful tabs if i didn't understand what is being asked of me made it very helpful. I have been doing my own taxes for a while with TurboTax and they have not failed me once even when compared to other platforms which makes me trust TurboTax even more than ever. I see they have updated their system to make getting your refund easier and even more secure and that makes me feel a little better with the high rise of theft during this time. It did take me longer to file this year because of the updated laws put in place but TurboTax made it seem very easy to get through them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its easy and fast
on February 13, 2026
Posted by: Dmarin
from Arizona
Its great, fast and easy. Ive been using turbo taxes for over 20 years and its a great tool to have.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS FAST
on February 13, 2026
Posted by: SYLWIN
from CA
SO EASY TO FILE MY TAXES WITH TURBO TAX. IT ONLY TOOK ME ABOUT AN HOUR!
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked for my tax situation
on February 13, 2026
Posted by: Am1011
from Oklahoma
I got my taxes done easily, but I also have an easy tax situation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Made me pay for simple return
on February 13, 2026
Posted by: Jennnibean1
from AL
I DO have a simple return and it wouldn't let me do it for free. Really irritating and costly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 13, 2026
Posted by: Barry13a
from FL
I have been using your product for most of my adult life. There is a reason why - its great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and straight forward
on February 13, 2026
Posted by: Vinny68
from bethesda, MD
really easy to use for my first time doing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com