Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,217 Reviews)
Open Ratings Snapshot
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Smooth Process low fees
on February 12, 2026
Posted by: Wallie40
from Florida
Turbo tax and I have been working well together for the past decade. Smooth, efficient, informative and guiding.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to use
on February 12, 2026
Posted by: meeshells83
from California
Easy to use. Takes you step by step and guides you through each thing.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
tx
on February 12, 2026
Posted by: acarl1984
from michigan
good3jf 3ofhohfp2jd3hf3jlfh3 3ohrfwjf2jedkew erhfhfvrhfojfh
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 13, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Eh
on February 12, 2026
Posted by: Luto
from Ks
No more than I click file I got a message saying my turbo tax account may be at risk
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tax
on February 12, 2026
Posted by: Shellyballoon
from Minnesota
I had a wonderful time using your site. I hope to see you again next years.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is amazing!!
on February 12, 2026
Posted by: Suzieque71
from Alabama
I really love Turbo Tax it's easy and efficient for me as a taxpayer to be able to understand. I have been able to do my taxes myself for years and be very satisfied with my refund> Thank you!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on February 12, 2026
Posted by: a lovell
from ga
very easy to use and so much easier than taking them to someone else to file for you.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is the greatest
on February 12, 2026
Posted by: vontis360
from Michigan MI
thanks turbo tax yall are the greatest thank you so much.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 12, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
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