Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
A
on February 12, 2026
Posted by: HAWANATUTU
from MD
VERY GREAT
AWESOME. HIGHLY RECOMMEND
W2
1099 CHILD CREDIT
AWESOME. HIGHLY RECOMMEND
W2
1099 CHILD CREDIT
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 12, 2026
Posted by: Heather 87
from Amargosa Valley, NV
I have used turbo tax the pass 8 years and each year it gets easier for me since all my information is saved once you create an account saves time. Makes Filing your taxes less stressful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing cost too much when I am filing on my own!
on February 12, 2026
Posted by: MissLady44
from Kansas
It's not as simple as it was years before. You also false advertise as it's suppose to be free but it's not and cost me more every year to file.
Pros: I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a life saver
on February 12, 2026
Posted by: Jacki 8473
from NV
It's just such a life saver on not having to run around everywhere. And do this in the comfort of your own home.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Aarti was the best!
on February 12, 2026
Posted by: MLPBMP
from California
Aarti was a great help! She made it very easy for us to file our taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy, on your cell phone!
on February 12, 2026
Posted by: XDeac
from Ohio
Easy and fast. I am allergic to accounting and math type chores! I am able to file in an hour, both federal and Ohio. I did my taxes while waiting for my fur baby at the veterinary hospital!
PaperFree, PaperFree at last!!!
PaperFree, PaperFree at last!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
50/50 Experience!
on February 12, 2026
Posted by: JovieD
from California
More difficult than it was in previous years. Also, for some reason I felt like I e-filed the returns more than once as the prompt kept taking me back to the beginning and seeing the same information more than once. Also a little pricey for the simple taxes I have. But ok!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 12, 2026
Posted by: Pelon5140
from TX
easy to use great experience, very easy to follow instructions
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com