Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on February 12, 2026
Posted by: GARY2680
from pa
I had great experience. I will be returning next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little difficult to navigate
on February 12, 2026
Posted by: Ginarie
from Californai
I did not engage with a specialist at this time. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax its really not your best way to go
on February 12, 2026
Posted by: Taneesha007
from texas
doing your taxes was easy, its the fees they charge you to bet you out of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yes
on February 12, 2026
Posted by: mabio
from ct
i used turbo tax since 2010 and im happy with my taxes
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 12, 2026
Posted by: G joy g hi jh
from NM
Very easy and very accurate. I have always used Turbo Tax and I will continue using it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Outstanding!
on February 12, 2026
Posted by: GMOT
from Vermont
I highly recommend Turbo Tax. The software is easy to use, and the help assistance is effective. The process is very understandable. Best yet, they get maximum refunds when applicable.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"Taxes For Dummies"
on February 12, 2026
Posted by: KatieLE
from Virginia
Their catchphrase should seriously be "Taxes For Dummies" because I am 100% ignorant when it comes to filing taxes, and I was all worked up for nothing!!! It was so easy!!!!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Expert help was expert.
on February 12, 2026
Posted by: Hutch from TN
from TN
Over all good experience. Needed help with a couple things and expert finally found what we needed to get everything processed. Only reason not a 5 star is because it feels like some hidden fees were added.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com