Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy
on February 12, 2026
Posted by: HelloCee
from Pennsylvania
Easy and fast. The directions were easy to follow. I like the feature of helping you find tax breaks. All information was honest and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth the work.
on February 12, 2026
Posted by: bjbrall4
from AZ
it took longer than I expected, but I finally got through.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cost of forms -unnecessary.
on February 12, 2026
Posted by: Joshua88888
from Texas
we were on the free form and we were moved into a form we did not request and was told to pay an additional fee. I barely make any money and you took 1/4 of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 12, 2026
Posted by: John O1
from South Carolina
Straight forward process with step by step instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 12, 2026
Posted by: KHStorm
from Nebraska
Have used TurboTax every year that I have filed my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too many fees
on February 12, 2026
Posted by: Rcook0013
from Georgia
If I picked to "do it myself" the fee shouldn’t be that much. Then to turn around and get another turbotax fee? Crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 12, 2026
Posted by: bennyboy1111
from california
easy to use, I did not have any issues while I was filing for my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on February 12, 2026
Posted by: landan2027
from WI
its fast and reliable. pricey for entering my own information
Written by a customer while visiting turbotax.intuit.com