Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on February 12, 2026
Posted by: Sirlaw
from NC
Filling with Turbo was awesome. Everything was smooth to the best of my knowledge. I will recommend Turbo Tax to my colleagues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
trying to scam you constantly
on February 12, 2026
Posted by: Chrisissickofturbotax
from wa
Unrelenting upgrade pressure. Nonstop advertisements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on February 12, 2026
Posted by: Vi03
from texas
We had a turbo tax assistant that helped us finish the return when your AI robot did nothing but anoy us.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible fees
on February 12, 2026
Posted by: Anonymous
from Florida
The fees are absolutely ridiculous almost half of my return is gone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 12, 2026
Posted by: Frogma
from Wisconsin
Love the easiness of doing my taxes, still a little expensive but it works.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Speedy refund
on February 12, 2026
Posted by: Nich33
from New york
Been using turbo tax for years. Speedy process and mostly pain free. The option to get your refund early for an additional fee is nice as well in a pinch
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was OK cheaper because I’m poverty now
on February 12, 2026
Posted by: STOPPPPPPPPPPP
from Ohio
I liked it it’s easy it’s cheaper I can’t afford extras this year so it was cheaper
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rapido
on February 12, 2026
Posted by: Hendrina2222
from Fl
la llamada también Es fácil hacerlo, me ayudó mucho
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com