Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Expensive!
on February 12, 2026
Posted by: CG7950
from Georgia
Cost is high for the service and I have used Turbo tax for years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MLP
on February 12, 2026
Posted by: Mrsmrandles
from Oklahoma
it was great It was easy to fill out and the accuracy was fantastic!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great
on February 12, 2026
Posted by: Tiff320
from Kentucky
I didn’t talk with anyone ..It was a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Vern2025
on February 12, 2026
Posted by: VerRub
from Newberg, OR
Even though we're retired and have no W2 forms the ability to enter investment (1099) data was available and easy to use.
While it wasn't explicit it would have been more convenient for me if the forms could have been downloaded to my desktop. Filling in the info piece-by-piece as info became available was would have been more helpful if that could have been done on my desktop w/o having to login all the time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax
on February 12, 2026
Posted by: Huygvnjhdx
from MA
Payment should occur only once return goes through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 12, 2026
Posted by: Stubnicole
from Oh
Easy and fast to use. Very helpful and didnt miss anything
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best.
on February 12, 2026
Posted by: Vickietorie
from Georgia
I have used turbo tax for years, and you never disappoint. Thank You very much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY
on February 12, 2026
Posted by: VENUSNCARL
from PEMMSYLVANIA
IT WAS VERY SIMPLE AND EASY TO USE. SIMPLE INSTRUCTIONS STEP BY STEP
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com