Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
THE FEES ARE GETTING OUT OF HAND
on January 18, 2025
Posted by: JF2025
from United States
I JUST DONT UNDERSTAND WHY YOU ALL CHARGE A PROCESSING FEE ON TOP OF THE REGULAR FEES.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 18, 2025
Posted by: Hannah49
from United States
Easy process that didn't take any assistance from Turbo Tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 18, 2025
Posted by: Chinscratcher
from West Virgina
Quick and easy! Step by step fill on the blank. They do all the calculations
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
WAY TOO MANY FEES
on January 18, 2025
Posted by: DJS11
from FLORIDA
I thought I was only agreeing to $49 along the way but when it got to the end there was an additional $40 included. I sat here for an hour to get this done. It says 47 minutes but then they ask you more things before you can actually file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faster Than Last Year Great!
on January 18, 2025
Posted by: Jimbob2025
from Charleston,SC
Have used for past 5 years Quicker & easier each year Super
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and easy, but too pricey!
on January 18, 2025
Posted by: Mel3151979
from Arizona
I love filing with Turbo Tax, however, I’m not happy with new fees I seen this year! State filing should also be free like it states in beginning. The $40 processing fee is ridiculous! I’ve been filing with Turbo Tax for many years, you would think I’d get a discount off my filing at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 18, 2025
Posted by: bella and julie
easy to use. step by step if a mistake they help and walk you thru
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
my first time
on January 18, 2025
Posted by: tank03
from Kingston, ok
its my first time filling my self it took me few to figure it out but I was able to handle it
Written by a customer while visiting turbotax.intuit.com