Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,220 Reviews)
Rating breakdown 87,220 reviews
5 Stars
64,800
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Shari with TurboTax is the BEST!!
on February 12, 2026
Posted by: Way to go Shari
from Washington
I needed help from a tax professional and I was connected with Shari w TurboTax. Shari saved the day and was amazing! TurboTax has a top shelf, class act tax assistant!
Thank you Shari
Thank you Shari
Please pass this along to Shari.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great
on February 12, 2026
Posted by: Brad5959Brad
from Indiana
Easy and fast way to get your taxes done. I will be using it agan.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on February 12, 2026
Posted by: Samie1111
from FL
great product and very easy to use!!!!!! highly recommended!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast!!
on February 12, 2026
Posted by: Classicjack
from Georgia
I wish it was able to do previous year tax returns
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 12, 2026
Posted by: Vikki265
from 6222 W CHARLES DR
Fast and convenient, will be using TurboTax next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbp tax is great
on February 12, 2026
Posted by: rich241
from Michigan
Great service very easy to use, been using for years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IT WAS SIMPLE TO USE
on February 12, 2026
Posted by: MAL1CFD
from ILLINOIS
IT WAS VERY EASY TO GET THIS DONE THIS YEAR. WE HAD NO PROBLEMS AT ALL. TURBO TAX IS OUR ONLY WAY TO DO OUR TAXES.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax very easy
on February 12, 2026
Posted by: hando92
from california
accuracy compatibility features guidance and interface very easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com