Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,221 Reviews)
Rating breakdown 87,221 reviews
5 Stars
64,801
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and simple.
on February 12, 2026
Posted by: Nurse3433
from Tenn
It was very helpful and straight to the point. Also, it paid great attention to each detail.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best way to do taxes
on February 12, 2026
Posted by: SKendall123
from AZ
TurboTax is fast and easy to use!!! THANK YOU!!!!!!
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 12, 2026
Posted by: lolowizzz
from 4933 Spur Way
This was my first time doing my own taxes, and it was great
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 15, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 12, 2026
Posted by: cnorton0827
from Tennessee
accuracy, easy to use, no time, compatibility, help
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extra fees to direct deposit is despicable!
on February 12, 2026
Posted by: Shellfishv
from North Carolina
I have always felt TurboTax was one of the best softwares to utilize for tax prep and filing, however, I feel that charging an additional $35 to have the tax returns direct deposited is despicable. I think TurboTax is making plenty of money on the software fees, they shouldn't be sticking it further to the taxpayer.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is pretty good
on February 12, 2026
Posted by: PsychWolf
from New York, NY
Guidance was pretty good and allowed accurate tax forms
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Again
on February 12, 2026
Posted by: tcup2
from MS
Simple to complete. Didn't have to engage with Live Chat!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes2025
on February 12, 2026
Posted by: WHODEY454
from 2420 North Union Boulevard, b3
I BETTER NOT BE CHARGED MORE THAN ONCE FOR FILING!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com