Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,221 Reviews)
Rating breakdown 87,221 reviews
5 Stars
64,801
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing as always
on February 12, 2026
Posted by: Jess901993
from Ms
Everything was step by step. No issues. Always double check your information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i had to us assistance to correct my mailing addre
on February 12, 2026
Posted by: RTRAHAN
from mass
im disappointment in cost to file which i thought was free
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not very easy to use
on February 12, 2026
Posted by: cv2715
from florida
said they would charge $40.00 and at the last screen charged $89.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks!
on February 12, 2026
Posted by: Sis1121
from Florence, MT
I love how helpful this app is there was no interference and I’m excited to get my taxes.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 12, 2026
Posted by: xtie4
from CA
it makes easy on the filing. Reliable. I will recommend this to my friend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Use to be free
on February 12, 2026
Posted by: Ren0822
from Texas
Turbo tax gets it done. BUT they do charge now, which they did not. That’s a disappointment. Going to find another one that will do it for free next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks butt
on February 12, 2026
Posted by: UrMom69420666
from Kentucky
Terrible.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT JOB
on February 12, 2026
Posted by: scraun
from wisconsin
been using for years and always come back to it year after year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com