Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,224 Reviews)
Rating breakdown 87,224 reviews
5 Stars
64,804
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Timer Saver
on February 12, 2026
Posted by: dharrison1
from North Carolina
Should give option to skip some pages to save time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax becoming con artists
on February 12, 2026
Posted by: Philsort
from MD.
I probably won't use turbo tax again . I picked the option that said free .We get to the end
and you thieves hit me up for $93.00 .EXTREMELY AGRIVATED
and you thieves hit me up for $93.00 .EXTREMELY AGRIVATED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on February 12, 2026
Posted by: NTaylorR
from Pa
You made it very easy for an older woman to do her taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
mr
on February 12, 2026
Posted by: Biglittleboy
from ga
it is a good experience but I really think you are overcharging to file federal and state together. this is ridiculous, but oh well. and as soon as I figure out another to file without paying this much, i will. I think its complete robbery.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 12, 2026
Posted by: DYdoc
from North Carolina
The User Interface was very easy to understand and work with.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's fast and easy!
on February 12, 2026
Posted by: KrustyRusty
from Tx
It's fast and easy but it always seem to cost more than I expected.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 12, 2026
Posted by: twenty two skiddo
from Wisconsin
Turbo Tax is Easy to use and questions are answered well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is really helpful and reliable
on February 12, 2026
Posted by: Dreya9804
from 336 Brooklyn Ave
TurboTax is very helpful the people there to help you are very helpful as well they will walk with you step by step to make sure you get everything you need and don't miss out on any information
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com