Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,225 Reviews)
Rating breakdown 87,225 reviews
5 Stars
64,804
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,878
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
use it every year
on February 12, 2026
Posted by: taxes98765432
from michigan
Intuit Turbo Tax is very easy to use and always accurate
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is.. Alright
on February 12, 2026
Posted by: somedudeiguess
from 6689 dodge rd
its good and all. just wish i didn't have to pay 160$ just to have my taxes done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not recommended
on February 12, 2026
Posted by: Akelsien
from Oklahoma
Insane pricing for a simple service where I even brought my W2, just isn't worth it anymore
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped me I was confused
on February 12, 2026
Posted by: Tmoney2010
from Mays landing NJ
Was nice to not have to mail everything in. Having it mobile made everything clear Since I’m new to this whole taxes thing the menu was simple. Did it all on my phone instead of paper or cpu
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on February 12, 2026
Posted by: atcram
from Indiana
Very helpful getting through the program ensuring steps were followed
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on February 12, 2026
Posted by: 2025 Monte
from 1401 Pepper Lane
good service. Thank you. Merry Christmas. Happy New year. Bon voyage.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed with ease
on February 12, 2026
Posted by: LAO2006
from Arizona
I was very concerned about doing my taxes myself. Turbotax lead me through step by step and completed the forms without me needing to know in which field to type the information. It was really easy!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is great
on February 12, 2026
Posted by: Mikeyy96
from Texas
It was great an easy i would recommend all my family tk join turbk family
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com