Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,225 Reviews)
Rating breakdown 87,225 reviews
5 Stars
64,804
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,878
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to navigate.
on February 12, 2026
Posted by: Mirtrejr
from Louisiana
Easy to do your own taxes, help needed and on standby if necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turboxtax is easy & affordable
on February 12, 2026
Posted by: NeeNee71
from Washington
I have used TurboTax for many years now. I like how affordable it is and it a great was to double check and file accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Done!
on February 12, 2026
Posted by: Samdstone2025
from Nevada
Very easy to use. Explanations were helpful. All good!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is the best
on February 12, 2026
Posted by: weeniedogtax
from TN
TurboTax is super easy to use, triple checks each section.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is predatory!
on February 12, 2026
Posted by: Youllnevercare
from Virginia
Scammed me out of my refund even though I thought I was hitting the free version the whole time. Trash service that preys on taxpayers who rely on that money the government already robs them of every year, because of companies like this and the money hungry terrors that run it is the reason the world is the sad, spiraling, pathetic, pointless reality we all live in.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Stress Free
on February 12, 2026
Posted by: Sunflower70
from Charlotte, NC
First time user. Not good with numbers but I knew my taxes filing was simple so I went for it! Saved about $200 doing it myself!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 12, 2026
Posted by: CDML
from Florida
Turbo Tax is very easy to use. You don’t need any experience or to waste a lot of money on tax filing. Turbo Tax is the way to go.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extra Charges
on February 12, 2026
Posted by: Charges 2026
from Rhode Island
Disappointed that they now charge to direct deposit into my personal checking account.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com