Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,225 Reviews)
Rating breakdown 87,225 reviews
5 Stars
64,804
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,878
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax makes things easy!
on February 12, 2026
Posted by: DCFL123456
from Fl
Love how TurboTax walked me through every step and was informative as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy filing.
on February 12, 2026
Posted by: Owat42
from La
It was easy to file federal and state taxes. This was my second time filing with turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is expensive!
on February 12, 2026
Posted by: jordane20044
from Oregon
TurboTax is always more expensive than they initially advertise. I was told at the beginning of my filing that it would cost me $49, and it ended up costing $128.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Job well done
on February 12, 2026
Posted by: HJS75
from Illinois
Easy to work with, much improved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fantastic
on February 12, 2026
Posted by: Jammy86
from North carolina
My experience with intuit was sooooo easy I loved it
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on February 12, 2026
Posted by: fofo26
from california
Turbotax is great just wish fees were less. overall cool
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Thorough Preparation
on February 12, 2026
Posted by: TxMalinois
from Texas
Very Straight Forward, easy step by step preparation and a good value
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on February 12, 2026
Posted by: Mick1343
from KY
Easy to use, accurate. complete,
good guidance,
good guidance,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com