Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,453 Reviews)
Rating breakdown 87,453 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,257
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax Takes Advantage!!!
on January 27, 2026
Posted by: Bummed and Uneducated
from Indiana
Once again ya’ll charge way too much to file taxes. You’re lucky I haven’t figured out how to do it another way. I will figure it out!!! Thanks, I guess, for the help and fun animations. :)))))
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on January 27, 2026
Posted by: No complaints here
from NC
Easy peasy and not robbery like most tax preparers!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 27, 2026
Posted by: Dlaw1313
from Indiana
Good products. I use them every year for my taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 27, 2026
Posted by: AnnaC9
from WA
I love using turbo tax every year. It's quick and easy to use. It usually only takes me about half an hour because they often keep track of a lot of my information, so I don't have to spend a lot of time reentering information that hasn't changed. They also have a lot of helpful tools, like being able to anytime as an AI or a live expert question, or having information taps next to topics, works, etc. that will explain what it is, or what you're looking for. Thank you, Turbo Tax for making one of the biggest headaches of the year, a lot easier to deal with!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on January 27, 2026
Posted by: happy duckling
from Florida
quick and easy to navigate. good experience as always.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 27, 2026
Posted by: Josh123456789122
from Texas
Turbo tax was very easy to navigate to file for my refund!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on January 27, 2026
Posted by: claire6476
from Massachusetts
They didn't tell me they were going to file with the non free version and it charged me $130. There was not even a button to hit that said confirm payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 27, 2026
Posted by: Wendyj73
from Texas
Great experience went quickly and smoothly very happy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com