Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,230 Reviews)
Rating breakdown 87,230 reviews
5 Stars
64,807
4 Stars
9,591
3 Stars
4,246
2 Stars
2,707
1 Star
5,879
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is amazing.
on February 11, 2026
Posted by: Lukkey
from California
Very good explaining everything I needed to know. Great
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to file
on February 11, 2026
Posted by: Shervin4d
from CA
guided in details, explained what not need to be filed and what needs to be there. easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
THE NEW P[LATFORM IS HORRIBLE AND CONFUSING AND VE
on February 11, 2026
Posted by: CHARLEEDOG
from TEXAS
I DO NOT LIKE THE CHANGE AS IT VERY CONFUSING AND ITS VERY HARD TO FIND WHERE YOU NEED TO BE. i WILL NOT BE USINIG IT AGAIN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on February 11, 2026
Posted by: PM1956
from New Jersey
Easy to use. A little difficult to transfer information from my desktop. I had to type it in manually.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is good.
on February 11, 2026
Posted by: BigboiTai
from Pearl, MS
Turbo tax is good to use I like it’s processing phase.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I just wanted the basics I didn't want to have to
on February 11, 2026
Posted by: Stuoffer
from Kansas
Too confusing for somebody who is dumb all I wanted was the basics and then I got charged 128 when I wanted the smaller version but that's okay I'll pay it this time but not next year you lost a customer
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is very helpful. I'd use Turbo tax again
on February 11, 2026
Posted by: Bigpooh
from Sacramento, Ca
very simple. I like how it helps me to do the taxes step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes For Dummies Approved
on February 11, 2026
Posted by: Jayyyyyyyjay
from pA
Easy to use & maxed out my refund. I would highly recommend as a great resource for the average American consumer. I feel as thought this was accurate and user friendly. Did my taxes on my phone, at school.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com