Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,230 Reviews)
Rating breakdown 87,230 reviews
5 Stars
64,807
4 Stars
9,591
3 Stars
4,246
2 Stars
2,707
1 Star
5,879
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love it
on February 11, 2026
Posted by: Dezy89
from New York
Very easy to navigate and the support is amazing highly recommended
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is good
on February 11, 2026
Posted by: debbies 2025 taxes
from illinois
it was hard to figure out at first but after i got started it was fine
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect design
on February 11, 2026
Posted by: PistolaPete91
from Massachusetts
It has a very user-friendly, linear interface that keeps it simplified with minimal changes made each year so what works well stays the same. Easy to use and not lose track of progress
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
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on February 11, 2026
Posted by: atjh
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is sooooo helpful!
on February 11, 2026
Posted by: AB1213
from Indiana
We have used TurboTax for for several years, which makes the process faster.
Easy to get more information on topics.
I trust TurboTax.
Easy to get more information on topics.
I trust TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on February 11, 2026
Posted by: Reviewing my experience
from California
Excellent it was not hard to understand! Also adorable with the option to pay with taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is not as good as in previous years
on February 11, 2026
Posted by: DEW7
from Texas
I have used TurboTax for several years and this year was much more difficult to get through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the truth
on February 11, 2026
Posted by: Tracienicolek
from Texas
Very easy and friendly to use ! Since I’ve had my child I’ve been afraid to let anyone prepare our taxes due to fear of our private information being abused so I tried myself on turbo tax and I’m very happy my second year filling with Turbo Tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com