Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,231 Reviews)
Rating breakdown 87,231 reviews
5 Stars
64,807
4 Stars
9,591
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the best
on February 11, 2026
Posted by: donnjl
from Texas
Easy to do and so helpful ! Have used Turbo Tax for years and never been disappointed !
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The Jury Is Still Out!
on February 11, 2026
Posted by: glohelp
from Kansas
This is my first time using TurboTax. Had some trouble in your application on entering my Social Security information, since I had two SSA-1099 this year. Suggestion: make your notation about adding them together bigger.
I accidentally went into Homestead to see if I could use it, but once I realized I couldn't, it still insisted I fill out the form. The only way I got out, was to go back and say I didn't owe a home. Suggestion: if someone doesn't want to fill out the form, they should be able to get out without filling it out.
Why???? is a Nickname required to fill this REVIEW out? I don't have a nickname!!!!!
I accidentally went into Homestead to see if I could use it, but once I realized I couldn't, it still insisted I fill out the form. The only way I got out, was to go back and say I didn't owe a home. Suggestion: if someone doesn't want to fill out the form, they should be able to get out without filling it out.
Why???? is a Nickname required to fill this REVIEW out? I don't have a nickname!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very friendly and thorough
on February 11, 2026
Posted by: KRC64444
from Missouri
Turbo Tax seemed very thorough. I love the help screens and the dialogue as I worked through the various forms. Turbo Tax seemed to be very friendly and helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 11, 2026
Posted by: Chelle5324
from LA
Great experience. Very easy process. Easy to understand. Overall, a great experience. Thank you!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
over priced
on February 11, 2026
Posted by: tax theft
from oh
you guys claim to be free but charge 100+ dollars every year. taxation is theft!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 11, 2026
Posted by: Nerve2
from Florida
Easy and fun to do, It helps with filling the blanks with information used prior.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax always comes thru
on February 11, 2026
Posted by: Gammy2025
from 191 Sycamore cemetery rd
Very self explanatory! Its takes you step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Overpriced
on February 11, 2026
Posted by: Meg6800
from VA
Not impressed I signed up for the free tax return filing and ended up spending $40 to file it 39 for state at 79 then he got rejected and I had to spend another 29 all in all it totaled out to be $157 because they also charge me for deluxe for some reason and didn’t refund it
Written by a customer while visiting turbotax.intuit.com