Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,231 Reviews)
Rating breakdown 87,231 reviews
5 Stars
64,807
4 Stars
9,591
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
works great
on February 11, 2026
Posted by: kristopher1978
from mn
it works great. I love how it keeps track of all my tax info fr the future
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like turbo tax
on February 11, 2026
Posted by: rjrjrjrjhhhh
from Georgia
Good program will use again and again and again and
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbotax
on February 11, 2026
Posted by: Meh32
from Rhode Island
Easy to use well guided and free! I will be using TurboTax every year from now on
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great, except for one glitch
on February 11, 2026
Posted by: GEG0
from 163 STEVENSON DR
It went very well......EXCEPT an apparent glitch asking me for Canadian something even after I said no to living abroad in any of the listed countries.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on February 11, 2026
Posted by: Mcarlson102
from NY
Affordable and easy to use. Thank you for your help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Experience
on February 11, 2026
Posted by: Abbies4
from Ohio, OH
Turbo Tax was great, gave a lot of helpful tips and descriptions. Priced well for the overview work and very secure.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is always helpful
on February 11, 2026
Posted by: Tandybrynne
from Colorado
This year it was kind of annoying because my ex-husband claimed me as his spouse on his taxes. With the help of turbo tax I was told how to file. Next year no one better have my social on their taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy peasy!
on February 11, 2026
Posted by: DeputyJ
from Texas
Turbotax is very user friendly. Instructions are
clear, wording is easy to understand.
clear, wording is easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com