Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,231 Reviews)
Rating breakdown 87,231 reviews
5 Stars
64,807
4 Stars
9,591
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on February 11, 2026
Posted by: turbo tax26
from Michigan
quick and easy to use and input information!! everything was easy to read and understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Show me the money!
on February 11, 2026
Posted by: Anonymous
from 1025 Cedar Hill Dr, 1025
Quick and easy, I use turbo tax every year and never have any problems
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and quick!
on February 11, 2026
Posted by: EEC22
from Texas
Easy to use and quick! Walks you through each process. The only thing I wish was that you could restart a section without it trying to fill in for you. I did not know EIN for daycare and was never able to enter it once I had the information. I tried using the help bar but it was not useful in restarting. The system knew I had said I didn't know it and would not take me back to the screen so I could enter.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awseome
on February 11, 2026
Posted by: Anonymous
from kansas
I have had a great experience no issues and very thorough.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 11, 2026
Posted by: aalewis76
from Minnesota
it was great! It made filling my taxes easy. I love this so much!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo Tax every year
on February 11, 2026
Posted by: RenoChris1971
from Nevada
I use this service every year and have never had a problem.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and efficient!
on February 11, 2026
Posted by: TayWolf31
from Florida
TurboTax is quick and efficient - especially if it's for an individual.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
When Privacy used to mattter
on February 11, 2026
Posted by: HtwoO
from ohio
I am noty crazy about intuit sharing of information with their constituents, it's as if we have no choice, and it's very time consuming to read All the documentation, you unload on us, knowing it is all but impossible to read through them all, as if filing taxes isn't long enough. We are giving you our business, why do you have to Sell our personal information as well? That's just one more thing we have to be concerned about and/or bothered with due to Corporate Greed. WE THE CONSUMER DO NOT BENEFIT FROM OUR INFORMATION BEING SOLD OUT, AT ALL!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com