Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,232 Reviews)
Rating breakdown 87,232 reviews
5 Stars
64,807
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great to work with
on February 11, 2026
Posted by: kaascoots
from Michigan
great to work with. simple return and they made it easier
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Was A Pain This Year
on February 11, 2026
Posted by: Jutka91
from Oregon
TurboTax was much more difficult this year than in the past. It never asked me for my estimated tax payments and I had to really dig to put them in. It seemed to always push paid services ahead of all options before displaying the other options--sneaky bordering on trickery. And when I was prompted to review the documents before transmitting it just hung, eventually signing me out. I never could review the actual documents before filing. I cannot recommend TurboTax anymore.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I appreciate Turbo Tax being fast and efficient.
on February 11, 2026
Posted by: Confusedwiththisquestion
from Arizona
Using Turbo Tax is very convenient. I will continue to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing taxes simple
on February 11, 2026
Posted by: TobyP67
from Lawrenceburg,TN
Very thorough and helpful. Makes filing taxes simple and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on February 11, 2026
Posted by: anaa724
from 2013 lodi street, apt. 1
very easy to use, been using for years and never have an issue
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: Trish G
from Pennsylvania
Easy app to get taxes done thanks for the guidance
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very nice
on February 11, 2026
Posted by: polly bird
from nev
awesome great fantastic easy fun fast efficiate ok
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on February 11, 2026
Posted by: Love Turbo Taxxxx
from NJ
I love Turbo Tax been using them for many years and never evver had an issue!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com