Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,232 Reviews)
Rating breakdown 87,232 reviews
5 Stars
64,807
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Nice
on February 11, 2026
Posted by: Shkorn45
from Kentucky
Accuracy, comparability, features, guidance, interface
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is a scam
on February 11, 2026
Posted by: Kyle69420
from California
Not very good and expensive. Charges you wayy to much money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the best
on February 11, 2026
Posted by: cjvolleyball
from Florida
great, tools where awesome, the guidance was very helpful fully detailed as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy!
on February 11, 2026
Posted by: kcm5
from Texas
Very easy to use, and quick. We were done quickly, and had no issues.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 11, 2026
Posted by: mandy2026
from NY
very EASY BREEZY follow instructions and that' s it!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 11, 2026
Posted by: Meesh33
from California
It is super user-friendly to use and guides you through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Website is great!
on February 11, 2026
Posted by: Ace7033
from Texas
I have used TurboTax for years. It's a great website and program. However, the app kept crashing when I was trying to use it. As much as I recommend the website, the app is absolutely horrible.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 11, 2026
Posted by: jujusparks
from wv
great as always fast but good hey you guys are great
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com