Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,232 Reviews)
Rating breakdown 87,232 reviews
5 Stars
64,807
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
turbo tax review
on February 11, 2026
Posted by: CandiB032
from Indiana
the process itself was not horrible but I feel there were a lot of hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2026
Posted by: Michelle 1256
from Florida
Love Turbo Tax, every year it has been a wonderful experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax questionnaire
on February 11, 2026
Posted by: Spanky39
from Washington
Somewhat helpful took me awhile to figure things out.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on February 11, 2026
Posted by: Arlette 67
from Houston tx
Great job! Thank you very much . Easy to follow the steps.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Everything was accurately done...
on February 11, 2026
Posted by: JFreeWoods
from MN
I didn't need to use a live expert. I did love how accurate Turbo Tax is and how seamless it is... even if I don't like owing on my taxes. All I had to do was upload everything into the system and it was transmitted into the data needed to accurately do my taxes by myself.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 11, 2026
Posted by: Tripper02
from Ga
Easy to use and walks you through every process!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on February 11, 2026
Posted by: TNACEO
from Jennings, LA
Great! My Turbo Tax experience was Quick and Easy as usual. I've been using turbo tax for over 10 years. I Highly Recommend it if you're doing your taxes by yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Experience was awesome
on February 11, 2026
Posted by: PDesh
from GA
Experience was good and recommend to others as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com