Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,232 Reviews)
Rating breakdown 87,232 reviews
5 Stars
64,807
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on February 11, 2026
Posted by: emily khung
from missouri
good job TurboTax. nothing else to said about turbo tax ... love
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS PRETTY EASY TO NAVAGATE
on February 11, 2026
Posted by: PANDA2121
from Kentucky
TURBO TAX IS A REALLY GOOD WAY TO DO MY OWN TAXES. I DONT HAVE MUCH SO MAKES IT FAIRLY EASY.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 11, 2026
Posted by: TeetheP
from Tn
It’s a great app they help you when you don’t know something
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast!
on February 11, 2026
Posted by: kmburns1
from MS
Great experience! Easy to use, accurate, and helpful guidance!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax will get you
on February 11, 2026
Posted by: Me021
from Nc
I was forced to go w deluxe to file and I don’t understand why feel like I just got hit with a money grab and forced to buy an option I DID NOT want in the first place, and to be charged an extra $40 just to pay w my refund is ridiculous when I DID NOT want the so called “upgraded package”
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Software and Assistance
on February 11, 2026
Posted by: Sweet I
from OH
Fast, easy and full of facts to file by. It's my new way to file taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very Easy
on February 11, 2026
Posted by: gmlarson
from north carolina
very easy to navigate and quick to process my return
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on February 11, 2026
Posted by: Honeymomcoco
from California
Oh, he helped me a lot good job
Good job he helped me very much. He explained everything the good job.
Good job he helped me very much. He explained everything the good job.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com