Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,232 Reviews)
Rating breakdown 87,232 reviews
5 Stars
64,807
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesomr
on February 11, 2026
Posted by: Tusky322
from Vermont
It was very good, easy to navigate and helpful when meeded
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on February 11, 2026
Posted by: PinoyBoyToy
from AZ
Easy, quick, helpful. All you need. Been using since I started my first job, still using now for a reason.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Done with TurboTax
on February 11, 2026
Posted by: fedup1234567999
from Nebraska
Over the years I have really tried to like TurboTax. I have used TurboTax for almost 20 years and I've overlooked the theatrical gimmicks and praises, the constant repeated offers for adding more products and features that aren't needed, and I've even tried overlooking the fees you charge to file state and federal, but I can't anymore. Now you want to charge ANOTHER $40 just to have it deducted from your refund? That is just absolutely ludicrous, and this is the last time I will ever use TurboTax. I'll start doing my taxes myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 11, 2026
Posted by: RJMHILL
from Ga
Easy to use with extensive help available. #1 to do it yourself
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Couldn't submit State
on February 11, 2026
Posted by: Waterchic
from 3305 61st Street
Ended up being more expensive than it said and it wouldn't file my state until trying like 50 times over 2 weeks. I won't use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Taxes
on February 11, 2026
Posted by: 2025MyTaxes2025
from Oklahoma
I have been using TurboTax since i moved to Oklahoma and got a job.
And i love yall
And i love yall
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on February 11, 2026
Posted by: Heather Babes
from Florida
So easy and fast! Got me a good refund! thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is phenomenal !
on February 11, 2026
Posted by: pmv17171
from rhode island
amazing and easy experience will be using every year and telling all damily and friends
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com