Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,233 Reviews)
Rating breakdown 87,233 reviews
5 Stars
64,808
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Gotcha fees
on February 10, 2026
Posted by: Another Old Curmudgeon
from Texas
Turbo Tax is not free! And you have to wait until you're more than halfway through the process, or near the end of the process, to find out all the nickel and dime fees. In addition, there's constant advertising for additional "services" at additional cost. I'll use someone else next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on February 10, 2026
Posted by: Nelly508
from Massachusetts
Easy to use and have been using for years and will continue to use in the futures to come.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 10, 2026
Posted by: enrique 68
from new jersey
very helpfull its a good way to do your taxes thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: NorMez
from Florida
Very easy, walked me through all the steps, very pleased
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you turbo tax!!
on February 10, 2026
Posted by: Macdonald040404
from PA
made doing my taxes so simple and easy as a young adult
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on February 10, 2026
Posted by: Jess198483
from CA
Wonderful! Great experience!
Got the most then I was expecting
Got the most then I was expecting
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great App
on February 10, 2026
Posted by: ashd456
from new york
Great service and smooth features, but the cost is a little bit high.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its amazing
on February 10, 2026
Posted by: Graves89
from Texas, TX
It was very easy to use I have used it for years and will always use it
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com