Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,233 Reviews)
Rating breakdown 87,233 reviews
5 Stars
64,808
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is a very intuitive way to file
on February 10, 2026
Posted by: StevieD2002
from Minnesota
I use turbotax every year and I'm satisfied with how easy it is to use and how helpful its assistants are.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time filing
on February 10, 2026
Posted by: JAbrm19
from Nc
It was such an easy process and I will use this site every year
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I feel so much better after using Turbo Tax
on February 10, 2026
Posted by: Lynn35b
from West Virginia
l wasn't sure what L was doing but Turbo Tax made the process easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Transparent
on February 10, 2026
Posted by: Sin67
from Oklahoma
First time filing taxes. Transparent guidance and clear explanation through the entire process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on February 10, 2026
Posted by: Sandyboo92
from Iowa
Easy to use and very worth it for the price. Thank you Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly, quick and free
on February 10, 2026
Posted by: Katiescarlet3
from FL
I really just liked that it said it would be free, and it was.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is the worse
on February 10, 2026
Posted by: Nieceyy
from Arkansas
Turbo tax has never sent my refund back this many times and there’s nothing I can change on it. It’s asking for the simplest thing and then it sends my refund back again. I wouldn’t recommend this to nobody else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotaxs is awsome
on February 10, 2026
Posted by: Priscilla2026
from PA
been using turbotax for years and love it it's so easy to use!!! :D
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com