Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,565 Reviews)
Rating breakdown 83,565 reviews
5 Stars
62,551
4 Stars
9,107
3 Stars
3,978
2 Stars
2,478
1 Star
5,451
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
its fine
on February 10, 2026
Posted by: Forgiven45
from Delaware
its fine, i keep changing my email address but turbo tax keeps changing it back to what its not
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 10, 2026
Posted by: Yob83
from TX
It is so easy to understand! Doesn't take long as long as you have your documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very disappointed
on February 10, 2026
Posted by: jess9901
from texas
I used to Love TurboTax, it was so easy and cheap but now it seems so much more complicated and they will do any and everything to up charge you. Filing has been extremely frustrating the last few years.This year TurboTax wouldn't file my taxes unless I upgraded to the deluxe version which was "on sale' from $89 to $49 and I was paying with my refund, but I was still charged $89 with no option to change and no real explanation as to why. I will definitely be looking for alternatives next year. Ive been using Turbo Tax for many years and only had issues the past 2, I'm very disappointed to say the least.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX MAKES IT SO EASY
on February 10, 2026
Posted by: SC07043
from FL
MADE IT SO EASY, I LOVE THAT MY W-2'S COULD BE UPLOADED WITH MY EMPLOYER NUMBER
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is very user friendly
on February 10, 2026
Posted by: Keith Fergie
from Pennsylvania
Very user friendly and helpful. Very easy to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was easy and accurate
on February 10, 2026
Posted by: jnanjai
from Stockton, CA
This was on of the most easiest and accurate programs I have ever used. It helped me so much. Would recommend and use again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 10, 2026
Posted by: mikeemr
from utah
It was easy because they asked all the necessary questions which simplified the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Neutral feelings
on February 10, 2026
Posted by: wwwwp
from NC
turbo tax is pretty easy to navigate however, some things could be simplified so that regular people can understand better. and the fact that this used to be a free service and now can be costly does not sit well with some people.
Written by a customer while visiting turbotax.intuit.com