Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,234 Reviews)
Rating breakdown 87,234 reviews
5 Stars
64,809
4 Stars
9,592
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on February 10, 2026
Posted by: ElizabethA95
from VA
Everything was easy to manage and easy to import all the required numbers
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
75%
on February 10, 2026
Posted by: Anonymous
from TEXAS
would of been nice to pin point the issue to claim a dependent needs to be under 5000 DOLLARS.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: MykM17
from OR
Very easy to complete taxes on your own without having to leave the house.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 10, 2026
Posted by: Reenie07
from Colorado
TurboTax is awesome. Customer service has been great.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and accurate tax time
on February 10, 2026
Posted by: Triptych
from Georgia
As always, it's easy to file with Turbo Tax. I'm sure I got an accurate refund. What was awesome this year was that I could upload my W2 from my phone while I was doing my taxes on my computer. Took about 40 minutes to do my taxes this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
excellent Turbo Tax Max
on February 10, 2026
Posted by: flip4441
from Washington
excellent point by point and the added assurance and accuracy of Max.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
be prepared if your not an every year person..
on February 10, 2026
Posted by: IFYADONOTKNOW
from ky
it took longer at the end.. to "verify" who i was.. after giving tax returns.. taking pictures.. but could not procces.. to verify it was me??? had to go to IRS. cov.. to get information i have given int the past.. and my wife doubt you did it rigtW
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax
on February 10, 2026
Posted by: Aleja33
from RI
It was easy and fast. I will definitely file again next year as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com