Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,238 Reviews)
Rating breakdown 87,238 reviews
5 Stars
64,811
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
works well for me
on February 10, 2026
Posted by: al459
from florida
no problems. took less than 2 hours. says the review is too short. I said all I wanted to
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 10, 2026
Posted by: beth120419
from georgia
easy peasy! will recommend to friends and family. thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 10, 2026
Posted by: AliMaria_0781
from Massachusetts
I've been using TurboTax for years. Will continue to do so. Never any issues!! Thank you!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
All tax platforms suck
on February 10, 2026
Posted by: JTom134
from Tennessee
Get charged for using it. Because I get a interest payment of $62.52 I have to file it and because I have to file it, I get charged $50 for it. I'm on social security and don't get anything back to start with and still end up having to pay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax rocks!!
on February 10, 2026
Posted by: JenS45
from Florida
This was a great experience. I did it myself without an expert and it was still super easy. Everything is explained very well. And if you get confused, there's help all along the way, including the option of using a tax expert at any time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on February 10, 2026
Posted by: Wilju
from Selma, in
This was easy and self fulfilling.they guidance was perfect.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on February 10, 2026
Posted by: Lauradick2
from california
its easy and to make someone to mandantory fill out review is stupid
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: ChrisB125
from Indiana
Great and had to ask for help and the guidance was great
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com