Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,238 Reviews)
Rating breakdown 87,238 reviews
5 Stars
64,811
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easiest tax provider
on February 10, 2026
Posted by: Ari1691
from TX
Quick, reliable & accessible. Been using them since 2015!
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 10, 2026
Posted by: zone55
from Texas
It was very easy to understand and fast great to work ai tools
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome service
on February 10, 2026
Posted by: ThomasG92
from Tennessee
Fast and very simple I always enjoy using TurboTax to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Put into deluxe billing jail
on February 10, 2026
Posted by: Echoonly
from California
Wow can’t seem to be able to select the type of service I want. Was given no choice except “Deluxe” and no way to change it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on February 10, 2026
Posted by: Markyh2001
from California
Super easy to use! And fast! Really helps you through the whole process!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is the best to ever do it
on February 10, 2026
Posted by: JimNnicker
from GA
It’s always a pleasure to come and get my tax services here
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on February 10, 2026
Posted by: Ducky1117
from North Carolina
Very nice, however it is advertised as "Free File", when it does seem charge you along the way. Great service, and since it comes out of the refund, I don't mind paying. They help get the maximum refund you can get.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 10, 2026
Posted by: nick4254
from la
it was easy and wounderful i would recommend turbo tax to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com