Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,239 Reviews)
Rating breakdown 87,239 reviews
5 Stars
64,812
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Yay!
on February 10, 2026
Posted by: Danielkane1003
from Texas
Quick and easy! Great price for tax services and would recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Is Easy
on February 10, 2026
Posted by: Patches80
from PA
Turbo really does walk me through each step. The screens are easy to follow. Only complaint is that the costs seem to add up but still acceptable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome job
on February 10, 2026
Posted by: Jean959
from pensylvania
very fast and accurate. Happy i can use their help
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using TurboTax. Have been for 8years!
on February 10, 2026
Posted by: AK2WA
from Washington
The import of my information from my employers was great. And the help remembering the HSA portion and the mortgage interest was very helpful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax user friendly
on February 10, 2026
Posted by: Dixie84
from TN
Was easy to use and thinks of everything I need to get the job done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is nice but expensive.
on February 10, 2026
Posted by: jvalencia2012
from California
Turbo tax has been great with single file. Having both Federal and State in one portal is helpful but I wish it could be cheaper. I think the price for using TurboTax should drop year-to-year for loyal customers.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on February 10, 2026
Posted by: Emmi2390
from Illinois
Using TurboTax made time go go by much quicker for me when it comes to filing taxes didn't have to deal with difficult people or be confused on anything thanks so much for all of your help
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on February 10, 2026
Posted by: efranks22
from Oklahoma City, OK
Everything was great and intuitive! As long as you have all your documents it wiil be a quick process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com