Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,535 Reviews)
Rating breakdown 83,535 reviews
5 Stars
62,525
4 Stars
9,104
3 Stars
3,978
2 Stars
2,478
1 Star
5,450
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is faster
on February 10, 2026
Posted by: Say What
from Oregon
I looked information up other that using TurboTax for clarification on a 1099-R. Oregon has another spin on it and I went with IRS info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 10, 2026
Posted by: Unique44
from PA
good experience great website always helps when needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax very Helpful
on February 10, 2026
Posted by: Keith 82
from Texas
The guidance was very helpful as it cleared up what forms were needed to be included
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not so thrilled with the online system
on February 10, 2026
Posted by: KTJ2019
from AZ
First time filing online (used desktop version for over 10 years). I don't know if it is due to tax law changes or what, but it was way more convoluted filing online this year. Took me easily twice as long to complete my taxes and downloading 1099's etc from my computer didn't really save much time over entering manually as not all of the info came in correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2026
Posted by: GMa P 78
from Iowa
I have used Turbo Tax for years and had no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax free is not free
on February 10, 2026
Posted by: mallein
from CA
It was supposed to be free but the system requires payment during the process. Also, it is not compatible with my iMac which is annoying.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Forced Upgrade
on February 10, 2026
Posted by: A begrudging customer
from 1348 Sanborn creek rd
It got done, but I wouldn't be so irritated if it was enumerated where in the filing I had to upgrade from DIY free to DIY deluxe and how much the difference was with no option to continue with DIY free. It gives the feeling of false advertisement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is very good
on February 10, 2026
Posted by: TerrioS
from Florida
it was really good and helpful it showed exactly how should be done and how to do steo by steo
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com