Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,239 Reviews)
Rating breakdown 87,239 reviews
5 Stars
64,812
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is excellent
on February 10, 2026
Posted by: Diann71
from Pennsylvania
Love it and its easy I would recommend it highly to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax save money
on February 10, 2026
Posted by: Claiser1
from Ia
They were very helpful. And walked me through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sticks Taxes
on February 10, 2026
Posted by: NSprouse54
from Maryland
Very easy and fast. I was able to finish filing my taxes in less than 30 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax/ Unhappy
on February 10, 2026
Posted by: Dee 215
from Pa
Filing process was very easy but I am very disappointed in the amount/fees being charged.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome. Been using them for years!
on February 10, 2026
Posted by: Cooper 7
from Texas
Easy and accurate! They have all my old returns in case I want to check something. They explain any changes from the prior year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on February 10, 2026
Posted by: Heavy load
from Illinois
They were very professional if I made a mistake they help me to correct it thank u turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
more credits = more hidden fees
on February 10, 2026
Posted by: RyneMR
from michigan
Whilst there is more questions and better explanation of the different credits and things you can find to save money they defiantly don't tell you about the hidden fees and try to push their products through. i dont want the MAX and everything i did i typed in on my own so why do i get charged $160 worth of fees?
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Turbo
on February 10, 2026
Posted by: Devone15
from NC
It was easy and straightforward. way to go Turbo!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com