Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Forced Upgrade
on February 10, 2026
Posted by: A begrudging customer
from 1348 Sanborn creek rd
It got done, but I wouldn't be so irritated if it was enumerated where in the filing I had to upgrade from DIY free to DIY deluxe and how much the difference was with no option to continue with DIY free. It gives the feeling of false advertisement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is very good
on February 10, 2026
Posted by: TerrioS
from Florida
it was really good and helpful it showed exactly how should be done and how to do steo by steo
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use once you get used to the format.
on February 10, 2026
Posted by: joy 48
from Illinois
It took me longer than I thought.
Cost of preparation is good.
Cost of preparation is good.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 10, 2026
Posted by: King 0f the road
from NY
great.................................................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: Keng0311
from GA
My experience was fast and easy! It was helpful in ways I can’t describe! Awesome job
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on February 10, 2026
Posted by: Codyy2026
from New Mexico
Love it like it. Greatest app I ever used. Thank You
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Tax Filing Fun!
on February 10, 2026
Posted by: Stevie17
from California
The features that Turbo Tax make it so helpful and easy. The system provides guidance along the way as well. The double checks on accuracy of my return puts me at ease. Great compatibility and interface!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ms.
on February 10, 2026
Posted by: Briannalove
from New Jersey
I didn't have any problems doing my taxes. I enjoyed doing my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com