Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Have Always Used Turbotax.
on February 10, 2026
Posted by: Tulsafan 70
from Oklahoma
Did not like the new stuff at the end about the new tax refund choices for $35. Very confusing and not needed by me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX VERY HELPFUL
on February 10, 2026
Posted by: Eliana Katherine
from FL
VERY HELPFUL STEP BY STEP awesome Thank you I will use for the new year 2026
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
At it again
on February 10, 2026
Posted by: waxipackerbacker
from Texas
we have used Turbo Tax for a number of years and have been totally satisfied with results. I am computer leery but seem to feel at ease with their guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees
on February 10, 2026
Posted by: Friss
from Sc
Turbo needs to actually be free to file. My fees went up fromast year. Paid 70something last year now its 128. Last time i do turbo
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on February 10, 2026
Posted by: Alexmama
from Brooklyn Park ,MN
fast easy and helpful very easy to learn and navagate where to go and what to fill out
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on February 10, 2026
Posted by: KaitTheGreat
from Texas
Made it quick and easy. My favorite style, Thank you Turbo Tax!
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 10, 2026
Posted by: WALLIS12
from Wisconsin
I did not use an expert, trying to do it on my own.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 10, 2026
Posted by: Isaac92
from Pennsylvania
Gives you amazing guidance and step by step instructions to make it fast and easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com