Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,453 Reviews)
Rating breakdown 87,453 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,257
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
HOLY EXPENSIVE THIS YEAR
on January 27, 2026
Posted by: Zoey199756031
from Minnesota
Being forced to pay when I can and did everything myself is INSANE!!!!! When did it cost ANYTHING to file State taxes?? If this is how it is going to be I will find a different program next year!!! GEEESH!!!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo if great
on January 27, 2026
Posted by: Roostert96
from Indiana
Was easy to use, it was convenient and quick to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it good
on January 27, 2026
Posted by: taxed user
from virginia
Does a good job telling you what forms and what you need to complete it. The price at the end when you do everything yourself is a little annoying for filing federal and state at the same time, but it beats doing it on paper!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy customer
on January 27, 2026
Posted by: Taxes252525
from Michigan
Great timing on return. Easy to file. Happy work results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using turbotax
on January 27, 2026
Posted by: Kayse95
from texas
Easy to use, helpful tips and guidance. With very helpful useful information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
double payment
on January 27, 2026
Posted by: Mike E135
from GA
My only real complaint is I purchased the software but could not enter to license code so paid twice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is a rip off
on January 27, 2026
Posted by: B1gDad
from CA
Turbo tax has too many fees now. I will not be using them any longer after this year. It says Free Free Free until the end and then it's a charge because you used something you didn't know was free so then it cost $78
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was easy
on January 27, 2026
Posted by: Shortieluv91
from 152 North Meadow Street
Was easy as far as guidance and accuracy would definitely recommend
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com