Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Awful
on February 10, 2026
Posted by: Awfulterriblr
from Ga
I will NEVER use turbo tax again. I used for years but last year was not easy, but this year has been a nightmare with rejection but can’t go back to correct. Just takes you round and round. Says let’s fix rejection but never takes to what is rejected I}oand I have now been charged $88 and still can’t get filed, get error/rejection messages and still won’t let me get to what needs to be fixed. Will never recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on February 10, 2026
Posted by: Hill08grd
from nebraska
Easy to use software, directions are easy to follow, would recommend,
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job turbo tax
on February 10, 2026
Posted by: PrecisionV
from Ct
It was difficult getting all the information from last year but I will know for the future Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME!!
on February 10, 2026
Posted by: RoniStrong
from TEXAS
ALWAYS SO EASY TO USE !! THE ACCURACY AS WELL!! THANK YOU!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 10, 2026
Posted by: Cascades20276
from Fl
Great experience and easy to use. Would recomend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome !!!
on February 10, 2026
Posted by: Kiddda
from California
Super easy to use. It was the best choice I have ever made, doing my taxes, with Turbo Tax !!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 10, 2026
Posted by: ZeeZee06
from NJ
ok great service and very easy im am happy that I was able to use it
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Trash
on February 10, 2026
Posted by: Wasted timeeeeee
from pa
No help tried getting help with forms "expert" just used AI then told me to delete everything and start over
Written by a customer while visiting turbotax.intuit.com