Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks tur
on February 10, 2026
Posted by: Jannigirl
from Indiana
Quick and easy very helpful helped me get earned income credit
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 10, 2026
Posted by: TamsJams26
from Alabama
Turbo Tax is extremely easy to use. Cost is low. I appreciate how they guide you through each step and have help pop outs throughout. It's so easy a caveman can do it! ;) LOL
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2026
Posted by: The great leo
from FL
Great,first time for online tax return always downloaded before ,it worked well !!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is terrible!
on February 10, 2026
Posted by: hellno96
from california
literally so hard to use and ive been using this site since i wa 18 and im 30 now. will never use them again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax always works great!
on February 10, 2026
Posted by: Yolee26
from Illinois
Turbo Tax always works great, plus it's very affordable!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on February 10, 2026
Posted by: AFair
from MR
Horrible company to file taxes this year, TurboTax has scam me this year by forcing me to get a premium so that I can file 1099 G form. It did not show me any options of filing when it was free until I accepted a premium bundle. I won't yse TurboTax again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too many fees
on February 10, 2026
Posted by: Rube2219
from California
Fees upon fees upon fees. Why can't it just be the price that's advertised rather than adding fees as you're filling and more fees to checkout.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 10, 2026
Posted by: Chambersm51
from S
Very easy process when doing your own taxes. Do it yourself
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com