Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax takes money
on January 19, 2025
Posted by: Handawg1
from Utah
All was going great up until the end of my taxes. At the end of the session, they made me buy the Deluxe edition which is a joke. Also a 40 dollar processing fee.
Misleading. Gives you access to deluxe services then asks you to pay at the end. Wouldn't even be mad if I was told about the cost up front but it's after I get to where I pay for my taxes that I get to add on MORE money . .
Be careful was forced to pay turbo tax deluxe. It was slick how they included it, I thought I was paying my taxes and realized I paid for their feature instead and had to pay my taxes on top of that. It was a complete rip off. Double check before you file or just find someone else who'll save you money.
It tells you $40 at the beginning and then at the end its now $120. It charges you individually for state and federal and then another $40 for paying with your actual return.