Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
LOVE IT
on February 10, 2026
Posted by: Deegs2
from arkansas
easy and understandable for the average person. Makes doing taxes easy
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like
on February 10, 2026
Posted by: notg
from Iowa
Began using TurboTax in 2000. Works great but a little more complicated this year. I still like it
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fast
on February 10, 2026
Posted by: ty15245
from Texas
fast and simple was able to file my tax return fairly quickly
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Charges you if you have interest income
on February 10, 2026
Posted by: Anonymous
from Georgia
Last year I didn't have to pay to file my taxes, but this year because I was able to save a little money (very little) I had to pay $90 to file, which took about half the interest I earned.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great name
on February 10, 2026
Posted by: Turbo bands
from California
Turbo tax is a life saver. I recommend that more people use this.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 10, 2026
Posted by: Sherion26
from SC
Had questions and the tips and where numbers were located helped tremendously.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful, easy to use
on February 10, 2026
Posted by: meeko77
from pa
it was very easy, time efficent and easy to work with.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love it
on February 10, 2026
Posted by: Bt0123
from Ohio
I did have to use ChatGPT to understand some of the questions so I wish that they would make the questions more illiterate friendly
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com