Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Tool
on February 10, 2026
Posted by: JonnyC43
from New Jersey, NJ
Turbo Tax is great. Useful application and very easy to use. I definitely recommend using their product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was good
on February 10, 2026
Posted by: Budman1987
from Indiana, IN
It was good. I filed quick and easy. Thank you very much!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like Turbo Tax
on February 10, 2026
Posted by: kaykayrog
from NY
I have been using Turbo Tax for 6 years now. It does take much longer to do the taxes than Turbo tax states it will take me. I do get confused on some items so that always takes me longer. But for the most part, I am able to complete them in time
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very user friendly
on February 10, 2026
Posted by: wen bunny
from wisconsin
they make it really user friendly and easy to go back
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Over priced
on February 10, 2026
Posted by: Sandi smosnygti
from OH
Extremely expensive. Never again will use this. I cannot believe this is aloud. IRS.gov is free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on February 10, 2026
Posted by: JaredVA
from VA
TurboTax makes filing your own taxes easy and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Promoting Free services not true
on February 10, 2026
Posted by: NeeNeethe best
from Connecticut
TurbuTax falsely promoting free services . So not true I end up paying also 150.00 in fees could of my tax done without the headache. First and last time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax par excellence!
on February 10, 2026
Posted by: Franeker
from NV
I have used Turbo Tax since 2020 and there is no faster, more accurate way of filing. They are able to pull and verify the financial information from the source, which in and of itself is a great feature. My only wish is that they would add the instituion I use to their list. However this is minor and does not take away from this excellent method of filing and being able to pay the IRS the day that you file electronicly. Love it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com