Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is awesome
on February 10, 2026
Posted by: Calvary24
from Texas
Love that it is easy and explains along the way and recommends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to navigate
on February 10, 2026
Posted by: jaxgirl111
from Florida
I had a really great experience using TurboTax. It walked me through everything in a way that felt simple and stress-free. I finished feeling relieved and confident in my return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on February 10, 2026
Posted by: meyah10
from Florida
Easy to use, professional and very helpful tools that are easy to access.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 10, 2026
Posted by: Baby girl 60
from Maryland
Easy to understand and follow through the steps. Great
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 10, 2026
Posted by: Joe 12228
from Florida, FL
It's easy to use but the hard sell on all of the other Intuit Products gets old. The format was easier last year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome, easy to use
on February 10, 2026
Posted by: luka1234
from pa
very easy to use. easy fetrures, guidance , accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Over priced
on February 10, 2026
Posted by: ababy7186
from Tennessee
I think its outrageous that the fee to us your refund to deposit into your account is $40. You're already paying $49 just to use the software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is so great
on February 10, 2026
Posted by: Totoe
from Nebraska
I never engaged with a live agent but was guided thoroughly
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com