Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,240 Reviews)
Rating breakdown 87,240 reviews
5 Stars
64,813
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Very disappointed
on February 10, 2026
Posted by: Too expensive x2
from Missouri
$128 fee is RIDICULOUS for one W2 where I only made 13000.00 for the yearl! Way to take almost half my tax return. RUDE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go to for tax filing
on February 10, 2026
Posted by: KAW62
from FL
I always use Turbo Tax for ease of use and confidence in filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 10, 2026
Posted by: vatechman
from Virginia
Process was easy and live expert responded quickly to our questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 10, 2026
Posted by: Ed5691
from MS
Easy to navigate and not hard to understand. Thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 10, 2026
Posted by: Ginga22
from Oklahoma
Have used them for years. Always easy and quick to fill out with questions easy to get answered.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 10, 2026
Posted by: Robbie74
from Va
TurboTax was easy to use it was very accurate thank you so much
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 10, 2026
Posted by: Jrasooly
from VA
Very intuitive. It explains what you need on a separate box when needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Worked For Me
on February 10, 2026
Posted by: amandaj26
from Arizona, AZ
Easy to use with help along the way if needed! Well laid out!
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com