Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,241 Reviews)
Rating breakdown 87,241 reviews
5 Stars
64,814
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very easy to use!
on February 10, 2026
Posted by: LisaM0707
from Alabama
So easy to use! Quick and efficient! The do-it-yourself option was so easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2026
Posted by: Allahdaughter
from South Carolina
GREAT.. everything about turbo tax is great and very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Changed for the worse
on February 10, 2026
Posted by: MA120
from Indiana
They keep adding different fees, they changed the program and added multiple things that were repetitive or kept cycling back to what you had. Try to put you into a different program and adding more fees. It not free and they continue to add feeds. Needs to go back to how it was before they 'updated' it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 10, 2026
Posted by: Rick8319
from Indiana
Was easy to use and very accurate. User friendly. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe is great
on February 10, 2026
Posted by: VICTOR2026
from Michigan
Very easy take pictures of w-2 information fill in forms
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very good
on February 10, 2026
Posted by: BCNew
from Maryland
I found that using the Turbo tax platform made it seemless to do my taxes myself
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 10, 2026
Posted by: Anonymous
from Tx
It was bery helpful, i will be using turbo tax again next year. I had a fewproblems with it but ifugured them out.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good product, reliable process
on February 10, 2026
Posted by: jb13579
from Missouri
good product, reliable process, makes me enjoy doing my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com