I love using turbo tax. I've used them since the first time I ever filed taxes. They are super easy to use and understand. This is the first year I've had to pay to file my taxes. That was a bummer.
There used to be a chat option to ask questions without paying for the live advisor. That feature would be great just to have a little reassurance that everything is going smoothly. Even putting a limit to how many questions you can ask and then recommending the advisor would be acceptable.