Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,241 Reviews)
Rating breakdown 87,241 reviews
5 Stars
64,814
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 10, 2026
Posted by: MistyE85
from Texas, TX
Very Accurate and easy to navigate i like turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 10, 2026
Posted by: Wendell C
from Virginia
Turbo tax filled all my needs in a timely manner with no issues
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Software Glitch
on February 10, 2026
Posted by: Frustrated123123
from OR
Glitch in software asking to fix zip code, yet software kept putting in wrong State on 1098t
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Adm
on February 10, 2026
Posted by: Goosey Goose
from Florida
Very accurate and user friendly. Quick and easy application
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on February 10, 2026
Posted by: Jdcarr
from North Dakota
Fast easy and max return no complaints here just smiles
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like it
on February 10, 2026
Posted by: rwc123
from az
Very easy to navigate. accuracy of return never in question. w2 integrates from employer automatically withn compatability issues. features like pay from tax return are awsome. guidance through deduction method very helpful. the interface is intuitive and easy to understand
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 10, 2026
Posted by: MBGibson
from missouri
Very fast and convenient in filing my tax returns .
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on February 10, 2026
Posted by: Irenie63
from Washington
The process was simplified and easy to understand. The costs are substantial given what I preferred
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com