Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,241 Reviews)
Rating breakdown 87,241 reviews
5 Stars
64,814
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on February 10, 2026
Posted by: A77R
from Texas
Very easy to use and thorough - feel confident in this product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so simple to use
on February 10, 2026
Posted by: jaye55
from nc
My first time actually filing on my own and had no issues
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its awesome
on February 10, 2026
Posted by: Anonymous
from mo
turbotax was so helpful, thank you for everything.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Effective but cumbersome.
on February 10, 2026
Posted by: KatyTX55
from Texas
Old format was easier to use. It seemed like a shakedown to et us to purchase a sped-up process to get our return. Saying NO THANKS once should be sufficient. Too much going back over and over again to review items.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 10, 2026
Posted by: jkay73
from OH
Walks you through step by step. Quick to use. Easy to upload documents.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on February 10, 2026
Posted by: Delana C
from Indiana
Quick fast and easy the accuracy is great. Compatibility with my software and features good. There are guidance tips and interface
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This apps is helpful and easy to use
on February 10, 2026
Posted by: Darlis
from Pennsylvania
My experience was incredible I love to do it because the apps help you with every step.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Is Great.......
on February 10, 2026
Posted by: Notawiz
from North Carolina
I have been using TurboTax Deluxe Since 2007 and it is very user friendly.
The only thing I wish is that TurboTax would have still supported using the Desktop version to work on Windows 10. Cause I can not afford to get a new laptop with Windows 11 in order to do my Taxes, Instead I had to do the online version which took me 3X longer to do and cost me more out of pocket money to get my Taxes done this year.
So if I could have just gotten the TurboTax Deluxe Desktop Version with my Windows 10 Laptop and not have to do it online I would have given a Five Star rating.
The only thing I wish is that TurboTax would have still supported using the Desktop version to work on Windows 10. Cause I can not afford to get a new laptop with Windows 11 in order to do my Taxes, Instead I had to do the online version which took me 3X longer to do and cost me more out of pocket money to get my Taxes done this year.
So if I could have just gotten the TurboTax Deluxe Desktop Version with my Windows 10 Laptop and not have to do it online I would have given a Five Star rating.
Written by a customer while visiting turbotax.intuit.com