Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,242 Reviews)
Rating breakdown 87,242 reviews
5 Stars
64,815
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax is great
on February 10, 2026
Posted by: Josie8484
from SC
Its hard for me to understand taxes but this was a bit easier to follow
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly and fast
on February 10, 2026
Posted by: Ziaman
from VA
Easy to use and great advice along the way. they check everything for you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 10, 2026
Posted by: tcheung08
from California
Easy to use. All are in logical order. Easy to use. All are in logical order. Easy to use. All are in logical order.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2026
Posted by: Tiffany shalmy
from Arkansas
Easy!! Accurate and reasonable! Will use again no problems
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT works for me
on February 10, 2026
Posted by: Pattyboi
from AZ
EZPZ Lemons squeezy
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy!
on February 10, 2026
Posted by: Spud777
from Oklahoma
I have used Turbo Tax for several years. I have been pleased with the ease to file and information to explain everything I don't understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using TurboTax to file!
on February 10, 2026
Posted by: RisLynn
from New York
Straight forward and very easy to use! I would definitely recommend to family and friends.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was confusing this year
on February 10, 2026
Posted by: BBW10
from North Carolina
I found some of the choices more confusing this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com