Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,242 Reviews)
Rating breakdown 87,242 reviews
5 Stars
64,815
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax is a giant Rip off
on February 10, 2026
Posted by: TT_IS_SCAM
from New York
Gigantic rip off and scam with all the hidden fees they give you at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
There great
on February 10, 2026
Posted by: Roc1065
from Florida
Shauna was great
She helped me step by step thru the process
She helped me step by step thru the process
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 10, 2026
Posted by: Joannkonish
from Florida
I love using Turbo Tax. It makes filing so much easier.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Sucks
on February 10, 2026
Posted by: Kate152345KATE
from MI
Always forces you into buying deluxe version. hate it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 10, 2026
Posted by: d 26
from Virginia
User friendly, quick and easy. This is my 5th year filing on my own with TT!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Assistance
on February 10, 2026
Posted by: PMjack
from Ohio
excellent assistance in filing. Help correct errors and how to follow up,
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax was excellent
on February 10, 2026
Posted by: BCDV
from Ohio
Easy to use, excellent help feature. Would recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
this is how im doing it from now on
on February 10, 2026
Posted by: OLBJ
from Cleveland,ohio
Very easy to use. Great app, more people should know about how easy taxes are.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com